Tag: community

Overview of malevolent commenters: From trolls to spammers

March 9th, 2011 by IDEA

When web sites invite commenting, they open the door to unwanted comments. By quickly identifying types of unwanted comments, you know which comments to delete quickly, which to consider responding to, versus which are part of a healthy community.

The following are common species of unwanted comments…

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Spur sluggish survey respondants

April 2nd, 2006 by IDEA

Author: Patrick Parnaby Avoiding survey pitfalls can help ensure success. Simplifying Surveys Whenever possible, keep your survey simple. Long, complicated surveys often cause participants to give up. If you need more detailed information, consider using two different surveys. One can be a simple overview of the content you need to evaluate and can be widely

Evaluating evidence

March 1st, 2006 by IDEA

Creating an atmosphere of discovery by allowing visitors to evaluate evidence. Problem You want to explain a multi-faceted problem and have visitors evaluate the evidence. Solution Develop a series of web pages, on which they are directed to note their opinion about each piece of evidence and analyze the problem. If, for example, your site

Knowledge & experience of users

March 1st, 2006 by IDEA

Developing community while avoiding chaos. Problem Although the dynamic and database capabilities of web servers can encourage a sense of community, many approaches lead to abuse or misuse, including irrelevant and otherwise inappropriate content. Solution Draw on the unique knowledge and experience of your visitors in specific ways that serve to enhance your site’s content.